The booking comes in at dinner. Nobody can reach the phone.
The phone rings at the busiest moment of service, a message arrives on Instagram, and there is nobody free for either. MakeRes handles both, offers a time, and writes the reservation into the calendar the restaurant already uses.
What makes reservations hard
The phone during service
Booking requests arrive exactly when the room is fullest. A phone nobody answers is a table that stays empty that evening.
Requests after closing
A message at night gets a reply the following lunchtime. By then the guest has booked somewhere else.
The reservation that never arrives
A Saturday table held and not taken is the most expensive gap in the week — and whoever would make the reminder call is on the floor.
Guests who do not write in Turkish
Some requests come in another language. The reply waits on a translation, and by then so does the reservation.
The setup this page describes
Answered even at peak
Requests from the website and WhatsApp are handled while service continues. On Professional, Instagram DM runs through the same flow.
Written into the calendar
The reservation lands in the calendar the restaurant already uses. Which one that is, we settle before setup.
Automatic reminders
The pre-booking reminder goes out on its own. Nobody has to leave the floor for it.
In the guest’s language
Multilingual support from the Professional plan onwards, so a request in another language is answered without waiting on a translation.
When someone asks an AI instead
Guests now ask ChatGPT and Perplexity where to eat. PolyRank measures what those answers say about you and turns it into a ranked list of actions.
Frequently asked questions
No. MakeRes takes the reservation, writes it to the calendar and sends the reminder; table layout and floor planning are not in scope.
Reservations are written into the calendar the restaurant already uses. Which system that is, we discuss before setup.
Up to three locations on Professional, unlimited on Business. Business also includes API access and custom integrations.
It is not hidden. The assistant states what it is, and hands over to the restaurant whenever a judgement call is needed.
Up to 200 a month on Starter; unlimited on Professional and Business.
Starter ₺1,990/mo, Professional ₺3,990/mo, Business ₺7,900/mo. Prices exclude VAT and are reviewed quarterly.
Let’s talk about how it would run in your restaurant
Tell us which channels your reservations come through and which calendar you keep them in, and we will scope the setup with you.
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