Your hands are in someone’s hair. The phone is ringing.
In a salon the booking request arrives while you are working, and usually through Instagram or WhatsApp. MakeRes answers it straight away, offers a time, and writes the appointment into the calendar the salon already uses.
What makes a salon hard to run
The message nobody answered
Booking requests land while you are with a client. By the time you reply that evening, they have taken a slot at another salon.
Four separate channels
Instagram DM, WhatsApp, the phone, and whoever walks in. Bookings kept in four places surface as a problem when two people are written into the same slot.
The client who does not turn up
An empty hour is the most expensive line in the day — and the person who would make the reminder call is already working.
Client history that lives in a notebook
Who came last, when, and what they had done sits in a paper diary or in someone’s memory. It is the first thing lost when the salon grows.
The setup this page describes
Answered the moment it arrives
Requests from the website and WhatsApp are handled while you keep working. On Professional, Instagram DM joins the same flow.
One calendar
The appointment is written into the calendar the salon already uses. Which calendar that is, we settle before setup.
Automatic reminders
The pre-appointment reminder goes out on its own. Nobody has to stop working to make the call.
Client records
Who, when, and what was done — kept alongside the bookings. Customer management comes with the Professional plan.
When you open a second site
Starter is one location, Professional up to three, Business unlimited. Growing does not mean changing system.
Frequently asked questions
From the Professional plan onwards, yes. Starter works over the website and WhatsApp.
Bookings are written into the calendar the salon uses, so who covers which slot follows from how that calendar is set up. We work out how it runs in your salon before setup.
No. MakeRes takes the booking, writes it to the calendar and sends the reminder; collecting payment is not in scope.
It is not hidden. The assistant states what it is, and hands the conversation to the salon whenever a judgement call is needed.
Up to 200 a month on Starter; unlimited on Professional and Business.
Starter ₺1,990/mo, Professional ₺3,990/mo, Business ₺7,900/mo. Prices exclude VAT and are reviewed quarterly.
Let’s talk about how it would run in your salon
Tell us which channels your bookings come through and which calendar you keep them in, and we will scope the setup with you.
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